SDF offer a selection of van services from general Man & a van duties to House & premises clearance, Business collection & deliveries and Rubbish Clearance.
Terms and conditions apply to each section of our Van Services, please see below for information of our terms and conditions.
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Van Services Terms and Conditions
There is a 2 hour minimum charge for all removals and deliveries (excluding pre-quoted fixed prices). After which, we charge every 30 minutes. We also charge for journey time to/from properties if outside the local area. Any tolls or congestion charges will be added to the bill. It is the customer’s responsibility to pack items securely in strong boxes with the tops and bottoms taped and delicate items bubble wrapped, packed and labelled as fragile. We can assemble/disassemble items but cannot be held responsible for these items. We remove large furniture out of the property first, so entrances and corridors must be clear to enable the removal to be carried out safely and efficiently. Floors and front doors must be free of junk mail and advertising as this can cause slippage. We are not allowed to carry priceless antiquities nor are we allowed to carry dangerous goods or to work in Industrial areas. We are extremely careful when handling, loading, moving and unloading our customer’s goods, but we accept no responsibility for loss or damage to property fixtures and fittings. Should you have items like wardrobes, chest of drawers and white goods such as washing machines, fridges, freezers and dishwashers; one man will not be enough to lift these items. It is important therefore to either provide sufficient extra help your end or to hire an extra man from us. We cannot be held responsible for not being able to lift heavy weighted objects that require extra men which should have been booked in advance. Extra men must be booked at the time of booking or suitable help provided. It is our driver’s responsibility to make sure the van is not overloaded and therefore unsafe. We carry goods in transit insurance, but require a detailed list of any valuable items needing to be covered before the move date, with the value of items to be backed up by a receipt. If you have home contents insurance this should cover you for house moves. We will not disconnect any washing machine or dishwashers etc. We only accept payments in cash, (BACS bank transfer or cheque – only with a prior agreement and only once the cheque/transfer is cleared by our bank will any service be carried out). Payments must be given to our driver after the move is completed or if delivering without yourself or a representative present at the delivery address then payment must be made prior to any loading commencing. Invoicing facilities are available for both business and domestic customers. If a booking is cancelled less than 36 hours prior to start time, we reserve the right to charge the 2 hour minimum rate quoted, unless extenuating circumstances are discussed with the company. We cannot carry hazardous or flammable substances. We are always punctual and reliable but we cannot always guarantee that we’ll arrive at a given destination on time due to on/off road circumstances out of our control. In these rare occurrences we will endeavour to provide an accurate ETA to keep you informed.To use our services is deemed acceptance of these terms and conditions.